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Key Information

Call 111 - When it is less urgent than 999
CQC Report: good, caring, safe

Patient Participation


PDF PPG Meeting Minutes 2015/6 (PDF, 12.3MB)

PDF PPG AGM Minutes April 2015 (PDF, 90KB)


PDF PPG Report 2014/15 (PDF, 1.9MB)

PDF Annex A (PDF, 556KB)

PDF Annex B (PDF, 1.2MB)

PDF Annex C (PDF, 276KB)

PDF Annex D (PDF, 560KB)

PDF Annex E (PDF, 326KB)

PDF Annex F (PDF, 304KB)

PDF Terms of Reference (PDF, 725KB)

PDF PPG Meetings 2014-15 - Minutes (PDF, 12.4MB)

PDF PPG AGM MInutes April 2014 (PDF, 194KB)

Patient Participation Survey Results 2014

PDF Part 1 2014 (PDF, 15KB)

PDF Part 2 2014 (PDF, 655KB)


Patient Participation Report 2013/14

Excel Survey Results

Word Document Patient Survey Letter

Word Document Appointment Survey

Patient Participation Report 2012/13


Excel Annex A: Topics for Patient Survey

Word Document Annex B: Patient Survey

Word Document Annex C: Action Plan

Excel PRG Survey Results Graph

Patient Participation Report 2011/12


Ramsey Health Centre is committed to achieving the highest standards of patient care and in doing so we have established a Patient Reference Group (PRG) to work alongside our Patient Participation Group (PPG).

As a member of our PRG we aim to involve you in decisions about the range and quality of services provided and, overtime commissioned the Practice.

Although we currently meet with our PPG members on a regular basis to discuss such matters, this is not truly representative of our entire patient population.  We recognise many of our patients have busy working days, mobility issues, child care responsibilities etc and are unable to commit their time to the more formal PPG.  It is hoped that by contacting you periodically by email we can include your views, opinions and thoughts on our services and enable you to directly influence our delivery. 

If you would like to have your say and be part of our PRG please complete the form below.

The Patient Participation Group can be contacted by email:

Your Details
Please provide in the format dd/mm/yyyy, for example 18/01/1970
This will allow us to locate you quickly on our Patient Database.

Privacy Protection

Information submitted through secure forms is used only for the purposes of processing your request. We may be in touch with you in relation to the information submitted.

All Information submitted through secure forms is secured with a private key known only to the GP practice and is accessed over a secure connection by nominated Practice staff. Our practice has a strict confidentiality policy.

This information is not shared with any third party organisations.

This information is retained for up to 28 days.

Learn more about our Privacy Policy and Terms of Use. Should you have any concerns about sending your personal details using the web, please use one of the alternative methods offered by our organisation.

Your Neighbourhood Professionals. Just a Click Away! M Collins -Butchers
Your Neighbourhood Professionals. Just a Click Away! M Collins -Butchers