On 1st March 2015, Ramsey Health Centre introduced SystmOnline for our registered patients. SystmOnline is a web-based system which allows patients the ability to access a range on online services such as:-
- Improved repeat medication ordering
- Appointment booking and cancellation
- Update of personal details
- Access to summary care record
- Patient questionnaires and surveys
We will gradually introduce each element of online access and we plan to have all of the above functions accessible in the near future. The following services are currently available:-
- Appointment booking
- Repeat Prescriptions
- Summary records
The previous process for ordering repeat prescriptions will end on 1st May 2015 and a new link to SystmOnline will be available.
If you are a registered patient with our practice and wish to start using SystmOnline, please visit reception at the surgery to be set up to use the new system. You will need to complete a registration form which you can download here if you wish:-
Online access registration form
As well as your signed form, you will need to bring along proof of your identity (e.g. photo id such as passport or driver's licence) and proof of residence (e.g. bank or building society statement, but not bills) so that our staff can verify that you are the correct person to receive the user details. A valid email address is also required, which needs to be verified before using SystmOnline.
For patients under 14 years of age, parental access can be granted in most cases.
Our reception staff will generate a letter for you containing a unique username and password. You will be asked to change this password to one of your choice during your first access to SystmOnline. The log in details with your registration letter are confidential to you.
If you need to access SystmOnline on behalf of a relative (i.e. spouse, child aged 14 years or over or an elderly or other relative), in addition to their ID and address verification, you will need to provide a signed letter of consent from your relative, stating that he/she is happy for you to register them on SystmOnline and for the practice to provide you with their login details.
An additional benefit of the new SystmOnline access will be the ability to access the majority of these functions from your smart phone using your unique login details.
To begin using the new online services once you are registered, just click on the "Online Services Access" button on our homepage.