THE DOCTORS

THE RAMSEY HEALTH CENTRE TEAM

PRACTICE NURSES

Our Practice Nurses, Practice Nurse Assistants and Healthcare Assistants have received specific training for various health needs. When making an appointment please tell us why you need your appointment and we will ensure you are booked with the most appropriate member of the team.

PRACTICE NURSE TEAM

DISPENSARY TEAM

ADMINISTRATION TEAM

The Patient Services Team have the difficult job of helping both patients and doctors. Occasionally the reception area becomes extremely busy with telephone calls, requests for visits and patients attending or making appointments. Please try to be considerate if you have to wait - your needs will be met as soon as practicable.

Our Patient Services Team can help you with the following:

Please note that a fit note will take two working days and non-NHS forms will take five working days before they are ready for collection from reception. There may be a charge for completing non-NHS forms.

If you wish to discuss with the doctor the results of tests or a letter from the hospital please check beforehand with Patient Services that we have received the necessary information.

We realise that our reception desk is very open. If you wish to talk to the receptionist confidentially please say so and we will be pleased to take you to a private room and help you there.

Our Patient Services staff can take messages to pass on to the doctors or other members of staff, can check if your hospital referral or letter has been typed and can arrange to change a referral from NHS to private. Our Practice Secretary can also give you the relevant telephone numbers if you wish to chase a hospital appointment or enquire about private consultations.

COMMUNITY NURSES

We provide a range of services for the housebound individual including wound care, continence assessments, catheter care, palliative support and venepuncture. We are part of the wider Ramsey and St Ives District Nursing service and in particular we work very closely with the Warboys based team.

OTHER HEALTHCARE STAFF BASED AT THE HEALTH CENTRE

Health Visitor

Our Health Visitor Christine Pugh (RGN HVCert), and her assistant Sue Plews, are available to give advice to parents with small children. Please contact them via the Health Centre reception desk.

Midwife

The Midwifery team, with help from the doctors, cares for expectant mothers. If you think that you are pregnant, please contact patients services, and you will then be referred to the Midwifery team.

Physiotherapy

An NHS Physiotherapist works part-time at the Health Centre.  You can access this service by telephoning “Physio Direct” at Hinchingbrooke Hospital on 01480 434980 between 08:15 and 12:15 – Monday to Friday. A Physiotherapist will conduct a 15-minute telephone assessment and when necessary can arrange an appointment for you to see the Physiotherapist at the Health Centre or Hinchingbrooke Hospital.

Physiotherapy Helpful Hints

Please click to view some suggested tips from the physiotherapy department.

OTHER VISITING NHS PROFESSIONALS

The following hold regular sessions at Ramsey Health Centre: