E-Repeat

REPEAT PRESCRIPTIONS

1. Please allow 48 hours (excluding weekends and bank holidays) for your request to be processed. In an emergency we will try to accommodate your needs.

2. We do not accept telephone requests; this is to eliminate errors and to ensure that the medication you requested is dispensed correctly.

3. Requests must be made in person at the practice, or in writing by letter, fax or by ticking the appropriate box(es) on the computerised slip provided. Please post your request in the box on the wall by the entrance or put it through the letterbox.

4. You are now able to e-mail your REPEAT medication requests. Click Here, for more information.

5. If you need any medication that you do not use on a regular basis and which is not on repeat, please write down the full drug name, along with your name and address, and we will forward it to your doctor for authorisation.

6. We routinely give 28 days' supply of medication. Please ensure you always have adequate supplies to cover public holidays and your own holidays.

7. Wastage - please order ONLY WHAT YOU NEED. Any medication returned, even if unopened, must be destroyed.

Urgent Medication

If you require urgent medication that cannot wait until the Health Centre reopens, please ring the bell at the front door and a member of staff will try and help you.

For further information, please telephone the surgery and a member of our dispensary or patients services staff (as appropriate) will be pleased to answer your enquiry.